FAQ

Does it work on a Mac? Yes, all templates work in Microsoft Excel on both Windows and Mac (Excel 2016 and above).

Does it work on Google Sheets? Most templates use advanced Excel features like VBA and Power Query. Google Sheets compatibility is not guaranteed.

Can I customise it? Absolutely. All input cells are clearly marked in blue and are fully editable. You own the file completely.

What format is the file? All templates are delivered as .xlsx files, the standard Microsoft Excel format.

How do I download it? Immediately after payment you'll receive an email with a download link. Check your spam folder if it doesn't arrive within 2 minutes.

Do you offer refunds? Due to the digital nature of our products we don't offer refunds once the file has been downloaded. If something isn't working, email info.coventryanalytics@gmail.com and we'll fix it or replace it.

Can I share it with my team? Each purchase is a single-user licence. For team or business licences covering multiple users, contact us for a quote.

What if I need help using it? Every template includes a built-in Instructions tab. You can also email us at info.coventryanalytics@gmail.com, we reply within 24 hours.

Are you VAT registered? No,  all prices shown are the final price with no VAT added.
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